Secure Personnel
Radial Analytics takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.
- All Radial Analytics contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
- Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
- We embed the culture of security into our business by conducting employee security training and testing using current and emerging techniques and attack vectors.
Secure Development
- All development projects at Radial Analytics, including support services, follow secure development lifecycle principles.
- All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
- All team members who are regularly involved in system development undergo annual secure development training, as well as other relevant training.
- Software development is conducted in line with OWASP Top 10 recommendations for web application security.
Secure Testing
Radial Analytics deploys third party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.
- All new systems and services are scanned prior to being deployed to production.
- We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products and environment from multiple perspectives.
- We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.
Cloud Security
Radial Analytics provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.
Radial Analytics leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.
- Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
- All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained Radial Analytics experts.
- We separate each customer’s data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
- Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
- We implement role-based access controls and the principles of least privileged access, and review or revoke access as needed.
Compliance
Our external certifications provide independent assurance of Radial Analytics’ dedication to protecting our customers by regularly assessing and validating the protections and effective security practices Radial Analytics has in place.
SOC 2 Type 2
Radial Analytics successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit. The audit confirms that Radial Analytics’ information security practices, policies, procedures, and operations meet the SOC 2 standards for security.
The unqualified opinion issued on our 2023 SOC 2 Type II audit report demonstrates to Radial Analytics’ current and future customers that our company manages all data in accordance with the highest standards of security and compliance.
Customers and prospects can request access to the audit report using our Contact Us Form or via U.S. mail to:
Radial Analytics
50 Beharrell Street, Suite A
Concord, MA 01742
security@radialcare.com
